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Six Ways to Build Your Brand with Tomorrow’s New Recruits

Identifying, hiring and keeping the right kind of talent for your MSP while managing labor costs can be tricky for many business owners. But becoming more aware of current trends in the labor market...

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eFolder Partner Interview featuring Phillip Long

Editor’s Note: Phillip Long, CEO of Business Information Solutions and Ted Hulsy, VP of Marketing at eFolder, discuss Long’s methods of implementing excellent client service techniques for his MSP...

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What is OML 1 and How Do You Get to OML 2?

In an eFolder blog post last week, we introduced the concept of Operational Maturity Levels and what this means for MSPs’ business models. This evaluation framework, invented by Service Leadership Inc...

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Six Reasons You Should be Doing More Tradeshow Marketing

The eFolder team just got back from a week at IT Nation, hosted by ConnectWise in Orlando, FL. This is our biggest channel tradeshow of the year and one that the Community Team and Channel Development...

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Peer Groups and Marketing Accountability

In an eFolder blog post last week we explored the many benefits of joining an MSP peer group and why both business owners and various departments across your company should take advantage of working...

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eFolder Partner Interview featuring Willie Kerns

Editor’s Note: Willie Kerns, CEO of SmartPath Technologies and eFolder host, Ted Hulsy, chat about the changes that come with a maturing MSP, such as adjusting internal processes, growing marketing...

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How to Mine Your Existing Client Base for Your Future

Many businesses looking to expand are trying to do so by consistently growing their client base. While this is one great way to grow a company, MSP owners should never forget that their filing...

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Six Reasons You Need to Document Your Recruitment Process

Hiring and keeping the right kinds of talent can be a tricky hurdle to overcome for many MSP owners. Financial resources, competitiveness of the labor market and location can determine how difficult...

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How to Put Your Own “Shock and Awe” Package Together

‘Tis the season for gifts and surprises, but going the extra mile for both prospects and clients alike should really be on MSPs’ to-do lists all year round. One great step to take is to start sending...

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The Power of Peer Groups: How One MSP Gives Back to the MSP Community

Editor’s Note: Nathan Austin, VP of Business Development at Mytech Partners, discusses his involvement with the HTG community and how the peer group has added tremendous value to the Mytech...

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